Internship in Customer Service

Job description

Kapten & Son is one of the most successful D2C fashion and lifestyle brands in Germany. Our products are represented worldwide, we have over 1 million fans on social media and 8 retail stores of our own. With a team of 180 employees, we work on our vision every day: to establish ourselves as a love brand beyond the borders of Germany and to become one of the most successful lifestyle brands in Europe.


On this path, we need ambitious talents who work together with us on the success of our brand and identify with our values.

Crewlove is true love. 🧡
Put people first. Think outside the box. Do it with all your heart. #BeKapten

Do you want to be a part of our family, and let the Kapten spirit overcome you?

Then maybe we have something for you: become an intern for our Customer Service!

Start: asap

Duration: 6 months


  • You will be systematically trained at the beginning in the different areas of our affectionate customer service
  • On a day-to-day basis, you will mainly talk to our customers on the phone, answer emails and be the contact person for Deutsche Post
  • Hardly anyone will know the feedback of our customers better than you! With you and this knowledge we want to work out long-term future strategies for the service and product development
  • You will communicate with our logistics and marketing departments so that you are always up to date and can offer our customers the best possible service

Requirements

  • Are you a student and want to gain practical experience or have recently graduated?
  • Is a smooth and friendly daily routine in customer service and in the office close to your heart?
  • Do you enjoy communicating with people?
  • Are happy customers a personal goal for you?
  • Are you fluent in German and good English?


Are you now screaming "Yes!" out loud? Then let us tell you briefly what awaits you:

PASSION is very important to us. That's why we do everything we can to make your working day as exciting as possible: In addition to the direct involvement in shaping our company, we offer personal responsibility from day 1 and, of course, an appropriate internship salary. You also get employee discounts, a discounted Urban Sports Club membership, regular team events, flexible working hours, a drink flat rate, discounted lunch in our own restaurant, yoga sessions and the most beautiful office with a view of the Rhine.

→ You can find more information about our everyday working life on Instagram: @kaptenandson.career!


We love it here! You too? Then apply now! Janina is looking forward to receive your application!