Kapten & Son - Short term employment Customer Care - Christmas time
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Short term employment Customer Care - Christmas time

  • On-site
    • Köln, Germany
  • Customer Care

Job description

Hey, we are Kapten & Son - with over 200 employees, we work every day on becoming the leading D2C lifestyle brand in Europe.

Become part of the experience for the time of BlackWeek and our Christmas business as a short-term employee (m/f/d) in our Customer Care!

We are looking for you if you want to support us in advising our customers on all their questions and concerns and thus create their customer experience in the best possible way!


Period: 15.10.2024 - 15.01.2025


This is what you move with us...

  • At the beginning you will be systematically trained in the different areas of our loving Customer Care
  • You are the "voice" to our customers and will be the first contact person on the phone as well as by e-mail
  • You will advise them on all questions concerning our products and will also take care of the processing of returns and complaints
  • In order to stay up-to-date and to offer our customers the best and fastest service, you will work closely with our logistics, marketing and product design departments

We're a match if you...

  • are available up to 40 hours in the period from 15.10.2024 - 15.01.2025
  • are fluent in German and English
  • enjoy communicating with people and convince with your friendly manner
  • you like to work in a team as well as independently and carefully and we can always rely on you
  • you don't get upset in stressful phases and you are always solution-oriented


Your benefits with us...

  • Flexible working: Flexitime and the opportunity to work two days a week without being tied to a specific location
  • Feel-good atmosphere: a modern office right on the Rhine, with everything your heart desires, from our barista to subsidized food
  • #crewloveistruelove: Regular company and team events, yoga sessions and creative forges
  • Discounts: corporate benefits and discounts on our products


→ You can find more information about our daily work on our Instagram channel: @kaptenandson.career


Being a Kapten by heart means that we are there for each other. 🧡 
We do everything with all our heart and act with great passion. We think outside the box, are solution-oriented and innovative.

Kim is looking forward to your application!

On-site
  • Köln, Germany
Customer Care

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On-site
  • Köln, Germany
Customer Care

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At Kapten & Son we love all' our facets because each of us is unique, or as they say in Cologne: 'Jeder Jeck ist anders'. That's why we promote an inclusive culture where everyone feels welcome and supported.

We therefore look forward to all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age as well as sexual orientation and identity.

MEET OUR RECRUITING TEAM

Lena Richarz

Deniz Demirdere

Friederike Färber